In this insightful episode, we dive into the transformative world of value consulting within B2B Customer Experience (CX) strategies with our guest, Anurag Goel. Discover how strategic partnerships can not only enhance CX but also drive substantial value for both providers and clients in the B2B landscape.

🔑 Key Takeaways:

  • Strategic Partnerships: Learn the art of building and maintaining partnerships that elevate CX initiatives.
  • Value Consulting Explained & Strategies for integrating Value Consulting into your CX framework.
  • Real-world examples of successful B2B partnerships driving CX transformation.
  • Expert advice on building and nurturing partnerships that align with your CX goals.

This episode is essential for B2B leaders seeking to revolutionize their customer experience through effective collaboration and innovative consulting practices. Discover how to become an indispensable partner to brands in their journey to CX excellence.

CX with Chopra – Anurag Goel (Global Head of Value Consulting – Red Hat, ex-Salesforce, ex-Adobe)