Redefining Customer Experience in Fast Food – Jatin Chandwani (CTO – KFC UK & Ireland)

Dining Beyond the Plate: Crafting Exceptional CX in Restaurants – Chef Dhruv Oberoi | CX with Chopra

Rohan Kochar: Strategy & Profitability Leader | IIM Calcutta | OYO – CX with Chopra #podcast

Simon James: Group VP Data & AI (Publicis Sapient) – CX with Chopra

CX with Chopra – With Shanna Weinblatt (VP Innovation & Beauty tech, Coty Inc.)

CX with Chopra – Vasanth (Product & Engg Lead – @lowes | Retail DBT Executive | ex-Reliance Retail)

CX with Chopra – Anurag Goel (Global Head of Value Consulting – Red Hat, ex-Salesforce, ex-Adobe)

CX with Chopra – Vivek Puri (Practice Head “CX Transformation Solutions” @ Brillio, ex-Sapient)

CX with Chopra – Naveen Yadav (Measurement Head – Google India)

Empathy-Driven Tech: The Future of Customer Experience ft Aloke Bajpai CEO of @ixigo

Scalable Architecture of Customer Delight | Dev Amritesh (ex- CMO Dominos, COO Dunkin, CEO Subway)

The Biggest CX Mistake: Confusing KPIs for Outcomes | Abhinandan Jain (CSO Startek)

Founder’s Mindset × CX | Raj Mamodia (Founder & CEO, Brillio)

Agents = The New CX Battleground – featuring Shubhradeep, Global Chief Delivery Officer at Sapient

From Taboo to Trend: Clovia’s CX Secrets (CX podcast with Pankaj Vermani, Founder and CEO Clovia)

Build It – But Only If You Should | Phillip Golub on Design, Strategy & the Creator Mindset

More AI, Less UI, Better CX | Rethinking Customer Experience with AI | CX with Chopra

Click Ask Insight – Enabling AI for CX

Human First, Customer Later: A Masterclass in Emotional Storytelling

Reimagining CX with Agentic AI

Beyond Customer Obsession – Donald Chesnut, Former CXO- General Motors, MasterCard, Publicis Sapient

The Hybrid CX model – Balancing in-store + Digital Channel

Chatbots to Conversational Commerce: The Future of CX

Psychology of CX with Alessandro Lanteri | CX with Chopra

The 3T Formula of Service CX | Broomees (Niharika Jain)

AI + CDP: The Future of CX – With Debbie Barnes

Transforming CX: Where Creativity Meets Tech | CX with Chopra

Unlocking Brand White Space with CX – Azlan Raj – EMEA CMO, dentsu

From Vision to Action: Crafting Superior CX using insights